Kaspersky versus Microsoft on security

Kaspersky Lab complained recently that Microsoft uses “underhand tactics” to remove third-party antivirus where in June took its complaints over Windows 10’s handling of third-party antivirus to the European Commission and the German Federal Cartel Office.

One of the key complaints is that Windows 10 uninstalls Kaspersky antivirus without the consent of users and enables the built-in Windows Defender, which could happen during major Windows updates if a third-party security product is incompatible with the latest version of Windows.

Microsoft replied that with the Windows 10 Creators Update, the customer will be advised to install a new version of their security application right after the update completed. To do this, the software upgrade first temporarily disabled some parts of the security software when the update began. Microsoft claims they worked with anti-virus partners. Maybe Kaspersky wasn’t included.

Kaspersky founder Eugene Kaspersky has accused Microsoft of using shady methods to “fiercely promote its own inferior” product, Windows Defender, over third-party antivirus already installed on Windows 10 PCs. Microsoft claims its Windows Defender is a strong security product. {Security testers say not really.]

Kaspersky also complained that security vendors have little time to make their product compatible, compared with previous versions of Windows [since Windows 10 gets upgraded every 6 months]. ESET is cited with similar compatibility problems with the Windows 10 Anniversary Update.

But with the number of security vendors, two [the known vendors that have complained] is very small. In addition, there is a few weeks before the “RTM” and the actual release date. How come others security vendors aren’t having compatibility problems? Not McAfee, not Symantec, not Avast, not AVG, …. [As far as I know.]

If an security subscription expires, only then will Windows Defender begin providing protection.

Kaspersky complained that Windows users don’t need to pay for third-party antivirus because of Windows Defender. As well, they claim that Microsoft’s tech support staff have advised users to uninstall Kaspersky.

You can put a big chunk of the blame on Kaspersky themselves. Has any other security vendor complained? So why just them? Maybe Kaspersky has a grudge going on with Microsoft.

Does Kaspersky bother to tell those with Kaspersky software installed that if they have a valid subscription they can upgrade to the latest version? I guess not. This alone makes their clients less secure.

The only alternative is for Microsoft to have a pop-up window with something like:
“Your crappy security software is unsupported. Please upgrade to the latest version. Alternatively, with your approval, Windows 10 will be upgraded and your crappy security software will be removed and replaced by Windows Defender. You can then upgrade your crappy security software following the upgrade.”

In a virtual machine of mine, my Panda Free-AV was upgraded for me automatically yesterday. Shouldn’t be too hard for Kaspersky to do this.

Someone I know has a 3 years subscription to Kaspersky Total Security. Something went wonky and the computer wouldn’t update anymore. Chatted online and was told it would be escalated. Didn’t hear from them and they closed the incident after a week. Contacted them again and was told an email was sent out with a new activation code. Never got it. It was resent. Damn thing expires in 3 months when the old key had 16 months left. Really crappy support.

 

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About ebraiter
computer guy

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