Fixing non-functioning optical drives in Windows

Every once in a while you may end up with a DVD or Blu-ray drive that will not function in windows and will have a “bang!” [or exclamation mark] in the Device Manager. The error says that the device could not start because the configuration in the registry is incomplete or damage.

This would be true even for portable DVD or Blu-ray drives. Commonly if you open My Computer, the optical drive won’t show up.

Correcting is a simple one. You will need to remove two entries in the computer’s registry.

Note: A reminder that you are modifying the registry. Use at your own risk. Backup the registry before modifying.

Note: The portion after “Class” below must be identical.

  1. Run Regedit.exe.
  2. Drill down and locate the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e965-e325-11ce-bfc1-08002be10318}
  3. Delete values UpperFilters and LowerFilters on the right side.
  4. Exit the registry editor.
  5. Open the Device Manager, right click on the optical drive and select Uninstall.
  6. In the Action menu, click on Scan for hardware changes. You optical drive will reappear but will now show up in My Computer as well.
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About ebraiter
computer guy

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