Fixes for Windows 8.1 Update 1 failures

There has been a few issues with Windows 8, Update 1.

Before I begin, this update is mandatory. Without this update, you will not receive future updates as of this month.

If you receive error 0x80071a91, download the update KB2939087 which will fix the problem. Then try again.

If you receive any of the errors 0x80070020, 0x800f081f, or 0x8007312 then this is a problem within Windows 8.1 [i.e. the problem was there before trying to install the update]. You will need to follow this procedure:

sfc /scannow

  • Remove KB2919355 package:

dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14

  • Clean up the WinSxS folder:

dism /online /cleanup-image /startcomponentcleanup /resetbase

  • Clean up disk with system files remove:

cleanmgr.exe

  • Restart computer.
  • Run offline installer:

Windows8.1-KB2919355-x64.msu

You may be able to trim the fixing time by just doing both dism commands and then re-run the update but I’d go for all steps to be safe.

See here for reference.
[Update 2014/05/06:] Microsoft has re-released the KB2919355 yesterday following some minor issues.

Advertisements

About ebraiter
computer guy

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: